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+212 625 43 43 93 [email protected]

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After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
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Confirm Password*
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FREQUENTLY ASKED QUESTIONS

If I book a tour, will I be traveling in a group, or will it be a private tour?

Unless stated otherwise, all our tours are “private tours” which include your own personal guide and driver.

I've seen a tour package I really like, but there are a few things I would like to have changed. Is this possible?

Yes! All our tours can be customized to fit your exact needs and desires. Alternatively we also offer a “Custom Tour” option which essentially allows you to design your own tour. If your preferred tour package requires major changes, or if you want to build your own tour, we recommend contacting us via email or WhatsApp number.

I have not received the itinerary I requested. What should I do?

While we do everything we can to deliver your itinerary within 24 hours, sometimes things can go wrong. If you haven’t received your requested itinerary within 24 hours, please contact our customer service help desk via Live Chat, email or phone.

How can I have changes made to the itinerary I received?

Simply reply to the itinerary email you received from us, stating what changes you want made.

When is the best time to book a tour?

Tours can be booked all year round, although some people do find the heat a bit uncomfortable during hot summer months, from June to August. This is especially true if your itinerary includes spending time in the desert, in which case we recommend visiting during the cooler months of the year.

Do you offer any discounts?

Yes, we do offer a discount for group tours providing there are ten or more people in the group. If you are making a group reservation, please discuss discounts with the representative you’re dealing with. DesertTrips.net can only calculate the exact discount once your itinerary has been finalized.

Do children travel for free?

Our rates for children accompanying adults on Package Tours; Riad/ hotel stays are as follows:

Age 0-1: Free
Age 2-5: 25% of listed price
Age 6-11: 50% of listed price
Age 12 and up: Full price
For Sightseeing Tours and Shore Excursions, the cost for children is as follows:

Age 0-5: Free
Age 6-11: 50% of listed price
Age 12 and up: Full price

Will I be required to pay a deposit?

Yes, we charge a 25% deposit when you make your reservation with us, except during the high season (December to February) when a 50% deposit is required. However, if you are not able to pay the deposit in full when you make a booking, please let our customer service representative know that you would like to pay your deposit in installments.

Will I be charged any additional fees or surcharges?

No! DesertTrips does not charge any additional fees or surcharges – The price you see is the price you pay.

Is Morocco safe for me to visit?

Morocco has been a premier tourist destination for centuries, and the Moroccan people have always welcomed tourists with open arms.

Additionally, since all our tours include a personal guide and driver, you’ll be in the company of a staff member at all times. Nothing is more important to us than the safety and satisfaction of our customers, and the guide that will be assigned to you will under no circumstance take you anywhere where your personal safety might be at risk. Our company, including our guides, are well informed with regards to current conditions in the country, and if need be, we will immediately inform you if any changes need to be made to your original itinerary.

Is it safe for single women to travel in Morocco?

Morocco is as safe as most other popular travel destinations, and particularly in the touristic areas

Do I need a visa to visit Morocco, and if so, how I do I acquire one?

Nationals of countries shown in the chart above for stays of up to 3 months. If your stay is longer you will need to apply for an extension visa with the Moroccan government.

Nationals of Algeria, Andorra, Argentina, Australia, Austria, Bahrain, Belgium, Bulgaria, Brazil, Chile, Congo (Rep), Côte d’Ivoire, Guinea, Crotatia, Cyprus, Czeh Republic,Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Guinea (Conakry), Hong Kong, Hungary, Iceland, Indonesia, Italy, Ivory Coast, Japan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxemburg, Korea (Rep), Kuwait, Libya, Liechtenstein, Mali, Malta, Mexico, Monaco, Netherlands, New ZealandNiger, Norway, Oman, Peru, Philippines, Poland, Puerto Rico, Qatar, Romania, Russian Federation, Saudi Arabia, Senegal, Singapore, Slovakia, South Korea, Spain, Sweden, Switzerland, Tunisia, Turkey, United Arab Emirates and Venezuela for stays of up to three months. Transit passengers continuing their journey by the same or first connecting aircraft within 24 hours provided holding onward or return documentation and not leaving the airport. If you are not a citizen of one of the countries listed above, you can download the visa form on the Moroccan Consulate’s website.

Can I book my flights through DesrtTrips.net?

Yes, if you would like your package tour to include your flight to Morocco and your return flight home, please let us know once you are ready to book your vacation. Please note though that flights typically have to be paid for in full at time of booking.

Are mosques open to non-Muslims?

All mosques in Morocco are typically open to nonMuslims, However, it is always best to ask permission before entering a mosque, particularly if you are traveling without a guide, and in areas that are not often frequented by tourists.

Must tourists adhere to a special dress code when visiting mosques?

The dress code for entering mosques in Morocco is generally the same as it is for entering mosques anywhere in the world. DesertTrips recommends that women carry a lightweight scarf with them if they intend visiting mosques, since many mosques require women to cover their hair before entering. Some mosques will also require women to cover their legs; arms and shoulders. If you are visiting the mosques with your guide, they will keep you well informed at all times.

Are there any particular health concerns I should be aware when I visit Morocco?

As a general rule, there are no significant health concerns to worry about when travelling to Morocco.

The biggest health concerns for tourists are sunburn; heatstroke and gastrointestinal complaints, the latter almost always being caused by drinking tap water or by eating food at questionable restaurants and/or street vendors. If in doubt, please talk to your guide.

Many tourists want to sample local “street food” and most don’t encounter any problems. The best advice anyone can give is that you stick to places where there are a lot of customers. Not only is their food more likely to be fresh, but it will more often than not also be good.

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